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Shipping and return policy adoptaphone smartphone retailer iphone samsung

Free UPS 3-Day Shipping 

Adopt-A-Phone Shipping Policy

  • Always Fast & Free!
  • Free UPS 3 Day Shipping - $30 Overnight 
  • Signature will be required on all packages
  • Tracking Number provided within 24-hours of purchase
  • We do not support international shipments
  • Cancellations must be made within 1-hour of purchase via email to

Adopt-A-Phone Return Policy

  • 30-Day Hassle-Free Returns! 
  • Returns MUST be approved through Adopt-A-Phone return system
  • Items only purchased through Adopt-A-Phone will be accepted
  • All items being returned require an order number and serial number
  • Refunds/exchanges will be issued within 5-business days of return delivery!
  • EXPRESS Shipping cost cannot be refunded
  • Items that are returned damaged are subjected to a restocking fee
  • BRAND NEW devices will must be in exact same condition or a restocking fee will apply
  • To open a return, click the link in the 'Adopt-A-Phone Confirmation Email' that was sent after purchase
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